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Privacy Policy

A Legal Disclaimer

Effective from: 16/07/2025


OmniOrigin Ltd is committed to protecting your privacy. This policy explains how we collect, use and protect your personal data, and your rights in relation to it.


1. Who We Are

OmniOrigin Ltd (“we”, “our”, “us”) provides energy consultancy, system design and installation services for residential and commercial customers across the UK.

Our contact details:
Address: [Your company address]

Email: info@omniorigin.co.uk
Telephone: 01234 567 890


2. What Information We Collect

We collect personal data that you provide when you:

  •     Contact us via our website, email or phone

  •     Book a consultation or request a quote

  •     Sign up to receive marketing communications

  •     Enter into a service agreement or finance arrangement


This may include:

  •     Full name

  •     Address and postcode

  •     Phone number and email address

  •     Property type and energy usage information

  •     Billing or payment details (when applicable)


3. How We Use Your Information

We use your information to:

  •     Provide energy advice and system recommendations

  •     Process your order or arrange installation

  •     Respond to your enquiries

  •     Manage your account and provide aftercare

  •     Comply with legal and regulatory obligations

  •     Send relevant marketing communications from OmniOrigin (see Section 6)


We do not sell or share your personal data with third-party advertisers or unrelated businesses.


4. Sharing Your Data

We only share your data with:

  •     Trusted contractors involved in your system installation

  •     Manufacturers or warranty providers (for product registration and claims)

  •     Finance or regulatory bodies (where required for compliance or approval)

  •     Our professional advisors (e.g. legal or accounting, where strictly necessary)


All partners are contractually bound to treat your data with confidentiality and to use it only as needed for your service.


5. Data Storage & Security

We take appropriate steps to keep your personal data secure, including encryption, secure servers, and limited access protocols. Data is stored within the UK or securely in EU/UK-compliant cloud services.


6. Marketing Preferences

When you contact us or become a customer, you may receive occasional updates or promotional messages about relevant products or services from OmniOrigin.

We only send messages where there is a lawful basis, such as legitimate interest or with your consent. You can opt out at any time by:

  •     Clicking the “unsubscribe” link in our emails

  •     Texting STOP to any SMS

  •     Emailing info@omniorigin.co.uk with your request


We respect your choice and will update your preferences promptly.


7. Your Rights

Under UK GDPR, you have the right to:

  •     Access a copy of your data

  •     Request correction of inaccurate data

  •     Request deletion of your data (in certain cases)

  •     Object to or restrict certain uses of your data

  •     Withdraw consent for marketing at any time

  •     Lodge a complaint with the Information Commissioner’s Office (ICO)


To exercise your rights, please contact us at hello@omniorigin.co.uk.


8. Cookies & Website Analytics

Our website may use cookies to improve user experience, monitor usage, and deliver relevant content. You can adjust your cookie preferences in your browser at any time.


9. Changes to This Policy

We may update this policy from time to time to reflect changes in the law or how we operate. The latest version will always be available on our website.

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