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Accessibility Statement

OmniOrigin Ltd is committed to making our website, services and communication accessible to as many people as possible, including those with disabilities or additional needs.
1. Our Commitment

We believe everyone should be able to access information about energy independence, home upgrades and the services we provide — without barriers. Whether you’re browsing on a screen reader, navigating via keyboard, or simply prefer clearer layouts and language, we want your experience with us to feel comfortable and supported.
2. Website Accessibility

We aim for our website to meet or exceed WCAG 2.1 AA standards wherever possible.

Features include:

  •     Clear page structure with logical heading levels

  •     Alt text applied to images

  •     High-contrast colour combinations

  •     Keyboard-friendly navigation

  •     Simple, readable fonts with adjustable text sizes

  •     Avoidance of flashing or moving content


If you find anything difficult to use or access, please let us know — we’ll always do our best to fix it or offer an alternative.
3. Alternative Formats

We’re happy to provide key documents (such as quotes, contracts, or product information) in alternative formats upon request. These may include:

  •     Large print

  •     Plain text

  •     Audio version (on request)

  •     Printed copies by post


Just let us know what works best for you.


4. Contacting Us

If you experience any difficulty using our website or services, or if you have feedback about accessibility, we want to hear from you.

Our team is trained to listen and support — no judgment, no pressure.


5. Continuous Improvement

Accessibility isn’t a one-time task — it’s something we take seriously and aim to improve over time. If there’s a tool, feature, or option you feel we’re missing, please let us know so we can review it.

We’re here to help — and we want every customer to feel welcome, heard and supported.

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